Discovery Services
Understanding your workflow to maximize productivity
By understanding your unique business objectives and creative production workflows, IOI can help you implement technology solutions that enhance your productivity.
Understanding your workflow
To ensure that every client engagement is a success, we begin with an in-depth Discovery. Our Discovery Services are led by dedicated members of our Professional Services team; they include audits of your existing marketing workflows and content.
During discovery, IOI Professionals spend time with your team to uncover and present:
Review how projects
flow through your
workflow today
Conduct in-depth interviews with key players from creative and IT teams
Shadow users to see precisely how
they perform
production tasks
Identify bottlenecks and areas for improvement in your production environment
Review infrastructure to determine configuration for your specific workflow needs
Comprehensive discovery report detailing our findings
Product recommendations to maximize your production
Discovery Deliverables
Discovery Report
Included in the report is the following:
Customer's Current Environment (As-is)
Recommendations based on Industry Best Practices
Product Strategy
Proposed Technology Solution(s)
Projected Impact on Business Requirements
Project Plan
Detailed step by step defintion of project tasks and timeline:
Define responsibilities for both IO Integration and Customer project teams
Indicate prerequisites and/or dependencies
Create clear deadlines and due dates
Statement of Work (SOW)
A binding document which defines the scope of the project:
- Assumptions/Risks
- Caveats
- Project Guidelines
- Responsibilities
Estimate
A detailed estimate is provided that aligns with the statement of work and project plan. This estimate includes products, services and support required for your project.
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